Foires aux questions
- Order process
- For a standard order, add your selection to the the basket
- In order to determine your shipping costs, you must create an account and enter your delivery address.
- Choose your payment method, either credit card or bank transfer.
- Once you have confirmed your purchase you will receive a confirmation email.
- If your item is in stock, we will be organizing the delivery as quickly as possible.
If not, the production of the piece will be programmed in our workshops.
- We will make sure to inform you of the production and delivery time by email.
- Delivery process
You will find standard shipping costs indicated for every item of the eshop, including delivery and packaging clearing.
Special “white gloves” deliveries are available upon request. With this option the carrier will be in charge of installing your item on its given place (accessibility specifics will have to be determined ahead).